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Do you cheat at self-serve checkout?

Posted by: 2UE | 3 August, 2011 - 4:22 PM
Shoppers cheating at the self-serve checkout

Supermarkets brought in self-scan checkouts to save time. But do people use the service honestly? John Stanley reveals how shoppers are cheating the system and asks why they don't see what they're doing as shoplifting.



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Blog comments Your Say

  • Why don't wollies/coles etc pay us wages to operate THEIR checkouts by offering a 5% discount on our purchase? Don't forget they are NOT paying our Workers Comp premiums ,penalty rates, superannuation etc so a 5% discount is a good deal the way I see it. Perhaps we can charge them our time spent on the self serve checkout and take it off the bill? They are,.. after all purporting to be cutomer friendly! NOT they, like all the majors are about MONOPOLISING everything and REDUCING choice.I say that it's fair game, they want something for nothing now they might hire extra staff to police the self serve checkouts.

    Faz Friday 5 August, 2011 - 12:45 PM
  • As the daughter of an Independent supermarket owner from years back, I will not use auto checkout. I believe they take jobs from staff,they have not lowered prices & I don't think they are convenient.
    We pay high enough prices to Woolworths/Coles as evidenced by their huge profits, for them to employ staff to give customers service.

    Alison Friday 5 August, 2011 - 11:55 AM
  • I never use self check out.

    I don't work for coles or safeway and never will.

    ele Thursday 4 August, 2011 - 11:48 AM
  • I don't do it because I don't use the self serve, the Idea being that I'd like to see more people at work rather than automation. I have noticed at my local supermarket that even though the express counters are empty, there is a large cue of mainly under 30's waiting to use the self serve.... I always wondered why... methinks I now know.

    Faz Thursday 4 August, 2011 - 8:57 AM
  • i do it. especially when you see the checkouts flooded with people and hardly anyone using the self checkouts. it gets a bit used to and im a young guy but it will come along.

    Martin Wednesday 3 August, 2011 - 6:00 PM

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