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How to cope with customers from hell

Posted by: 2UE | 11 February, 2013 - 2:24 PM
How will retail compete with online shopping? Great service!

How do you cope with the customer from hell? Barry Urquhart talks to George and Paul about what techniques you need to deal with difficult customers. What techniques do you use to deal with customers?


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CD sales strong despite digital era

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The overall value of music sales increased by 4% in Australia last year. CD sales are strong despite the popularity of digital downloads. George and Paul on how consumers are sourcing their favourite music.

Ash Wednesday: tale of survival

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This coming Saturday is the 30th anniversary of Ash Wednesday. John Stanley speaks with Ann Fogarty, who suffered burns to 85% of her body and almost died as she saved her daughters from the flames.

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